Terms of Service

Supplier and account

We are DRIVEBYTE SRL, the provider of RivalTrends (“we”, “us”). Contact contact@rivaltrends.io for support, billing, complaints and legal requests.

These Terms and the purchase information presented when you order govern your subscription. You must be at least 18 and legally able to contract. Each account is for one individual; keep credentials secure and do not share them. If purchasing for a business, you must have authority to act for it. Applicable law and your actual purchasing purpose determine consumer status.

Service and subscription

RivalTrends provides AI-assisted company research from public sources, including company profiles, sources, activity and available updates. Each assigned company receives one scheduled analysis per week. Preparation may take time.

You purchase company slots, then assign companies by website. Buying slots alone does not start research. Unassigned slots remain billable. A permanent preparation failure releases the slot for another company without automatically changing your charges, renewal date or replacement allowance.

Subscriptions renew monthly until cancelled. Prices, applicable taxes, immediate charges and recurring totals are presented before you commit to a purchase. By authorizing a purchase, you authorize its disclosed charges and recurring payments. Stripe handles payments and billing management. You must keep your account and billing information accurate and current and be authorized to use the payment method you provide.

Each additional slot incurs the full addition charge shown before purchase, regardless of the time left in the current period, and increases the recurring total. The renewal date stays unchanged. Assigning a company to an available slot creates no further charge. Reductions take effect at the next renewal without a current-period credit; select the companies to retain where necessary.

The first paid period includes no standard replacements. In later periods, the replacement allowance equals the number of paid slots. Each successful swap uses one replacement; unused replacements expire at the period boundary.

Paid access, cancellation and deletion

All product-data access and monitoring require a confirmed paid period. When it ends without confirmed renewal payment, access to profiles, sources, activity and updates stops, including information previously viewed. Access resumes when payment and entitlement are confirmed. Billing management, support and mandatory rights requests remain available separately.

Cancel renewal through billing management or contact contact@rivaltrends.io. Ordinary cancellation stops future renewals and leaves access available through the paid period. Cancellation is available even with no assigned companies. It does not automatically delete the account.

For account deletion, email the same address. Once the request is verified, we stop future renewals promptly. Access ends when deletion is carried out, including any remaining prepaid time. The Privacy Policy explains information handling.

There is no voluntary entitlement to a refund for unused time, unused slots, a change of mind, cancellation or early account deletion. Any goodwill refund is at our discretion. Where applicable law provides a withdrawal, refund or other remedy, it remains available; contact us to exercise it.

Research use and ownership

You may use research personally and for your business’s internal purposes, including sharing findings with colleagues. Each person requiring direct access needs their own paid account. Copies lawfully obtained during a paid period may be retained and used for those same purposes after the subscription ends.

We and our licensors retain copyright and other intellectual property rights in our website, software, design, original content and research to the extent recognized by law. Rights not expressly granted are reserved. Public facts and third-party material retain their own legal status. Third-party quotations, logos, trademarks and sources do not establish affiliation or endorsement. Preserve source attribution and proprietary notices when copying findings.

The RivalTrends name and logo are our brand identifiers. These Terms grant no license to use our trademarks or branding, except to identify the service accurately or as otherwise permitted by law. Do not use them to suggest our endorsement or affiliation without our written permission.

External websites and services are controlled by their respective operators and are subject to their own terms. We do not control their availability, content or subsequent changes.

Written permission is required for resale, public republication, distribution to clients or other third parties, systematic bulk copying or scraping, creating competing databases from the research, or using it to train AI models. Do not bypass access restrictions, share credentials, interfere with the service or infringe others’ rights.

Do not use the service for harassment, stalking, unlawful discrimination or automated decisions about individuals’ employment, credit, insurance or similar eligibility. You must be entitled to provide material you submit and permit us to process it for the service; tracking a public company website does not require owning that company.

Disclaimers and liability

Research may contain errors, omissions, outdated material and AI interpretations. Verify important findings against their sources and use your own judgment. We do not guarantee complete coverage, detection of every change, a particular business outcome, uninterrupted availability or an exact refresh time.

To the fullest extent permitted by applicable law, the service and research are provided “as is” and “as available”, without warranties of accuracy, completeness or fitness for a particular purpose. We disclaim implied warranties and exclude liability arising from use of or inability to use the service or reliance on its research, including loss of profits, revenue, opportunities, goodwill or data. There is no contractual uptime guarantee, automatic service credit or fixed ordinary-support response deadline.

Nothing in these Terms excludes or limits a right, remedy, repayment obligation or liability that applicable law does not permit us to exclude or limit. This qualification takes priority over any inconsistent wording, including the refund and liability provisions. Mandatory payment corrections and consumer remedies remain available.

Suspension, changes and closure

We may restrict, suspend or terminate access proportionately for material breaches, unlawful activity, security threats or attempts to circumvent restrictions. We may act immediately where necessary to protect the service, information or others, with notice where reasonably practicable. You may request review by email.

We give existing customers at least 30 days’ email notice of price increases, effective at the first renewal after that period, with an opportunity to cancel beforehand. New purchases use the displayed offer.

Material changes to these Terms receive at least 30 days’ email notice. Legal or security requirements may require shorter notice; minor clarifications may take effect without advance notice. We obtain express agreement where legally required. Changes preserve accrued and mandatory rights.

For a planned shutdown, we give at least 30 days’ notice, stop future renewals and maintain service through remaining paid periods. Legal or security circumstances may require earlier action, subject to mandatory remedies.

Complaints and governing law

Contact contact@rivaltrends.io about billing, privacy, factual, copyright or other complaints. Romanian law governs these Terms. Disputes are subject to competent Romanian courts wherever that choice is legally effective. Consumers retain mandatory protections and court rights under the law applicable to them.

Ending your subscription does not cancel charges already owed. The provisions concerning research use, ownership, disclaimers, liability and disputes continue to apply where relevant.

If a provision cannot lawfully apply, the remaining agreement continues where legally possible.